About Pi Business Solutions
We stand in front of our work.
Whenever we’re not 100% sure about how to deal with certain rare situations that arise (no one knows the entire Tax Act), we will take the time to find out how to complete the work properly. It seems obvious to us that the best possible way to stay out of trouble with CRA and complete your taxes as optimally as possible involves getting it right the first time. Sometimes it’s frustrating, but we would rather delay than get it wrong.
We do our work with the highest possible level of integrity.
This isn’t always easy, because what you want and what CRA wants are usually diametrically opposed. So we focus on making sure your taxes are optimized without doing anything that would come back to haunt us in a subsequent audit. To this end, we avoid certain types of clients. If you’re uncertain about whether you’re on our Avoid List, you probably are; we aren’t going knowingly let you lie or cheat. Ever.
We stand behind our work.
When we do make a mistake that causes you a fine from CRA, we will pay the fine. To be very honest, it’s happened several times, and we just HATE paying them, but when it’s our fault we’re relatively happy to do it, because we feel quite strongly that even though no one is perfect, you shouldn’t have to pay for our mistakes.